TERMS AND CONDITIONS

 

Terms and Conditions for Fabulace Wigs 

Welcome to Fabulace wigs. By placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.

 

1.Definitions

- "We," "us," "our": Refers to Fabulace Wigs

- "You," "your": Refers to the customer or user of our services.

- "Products, units": Refers to custom wigs and related accessories sold by us.

 

2. Ordering Process

- Custom wig orders can be placed through our website or by contacting us directly.

- A detailed consultation may be required to confirm specifications such as style, color, and size.

- All orders are considered final once payment is processed and order confirmation is sent.

 Please note that we do not take rush orders. In order to provide the best service , all processing times must be adhered to, so please be mindful of this prior to making your purchase.

3. Payment

- We accept various payment methods listed on our website.

- Full payment is required at the time of order placement.

- Prices are subject to change. Any changes will be communicated to the customer before order confirmation.

 

4. Customization

- Custom wigs are made based on the specifications provided by the customer.

- It is the customer’s responsibility to provide accurate measurements and details.

- We will not be held responsible for errors resulting from incorrect information provided by the customer.

 

5. Production and Shipping

- Production times may vary based on complexity and demand. An estimated timeline will be provided upon order confirmation.

• All ready to ship units will ship within 2-3 Working days following your purchase. Once your order has been shipped you will receive tracking information per e-mail.
• Turnaround time for custom units is 21-30 working days excluding weekends and public holidays. In case of any changes, this will be communicated to you in a timely manner.

- Shipping costs and options will be communicated during the checkout process.

- We are not responsible for delays caused by shipping carriers.

 

6. Returns and Exchanges

- Due to the custom nature of our products, we do not accept returns or exchanges unless the item is defective or incorrect.

- If you receive a defective product, please contact us within 48 hours of receipt to initiate a return or exchange process.

- All returned products must be in their original condition and packaging.

 

7. Cancellation Policy

- Orders can be canceled within 24 hours of placement for a full refund.

- After this period, custom orders will not be eligible for cancellation.